Our Commitment

United Hands Adult Day Care, LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

WHAT WE PROVIDE

Free aids and services to people with disabilities to communicate effectively — such as qualified interpreters and information in accessible formats.

Free language services to people whose primary language is not English — such as qualified interpreters and translated information.

If you need these services, contact us at (409) 767-7000.

IF YOU BELIEVE WE FELL SHORT

If you believe United Hands failed to provide these services or discriminated in another way, you can file a grievance with our Civil Rights Coordinator:

[Civil Rights Coordinator — e.g., Charles Robinson, Administrator], 3255 Executive Blvd., Suite 103, Beaumont, TX 77705. Phone (409) 767-7000. Email unitedhandsadc@gmail.com.

You may file in person, by mail, or by email.

FILE A COMPLAINT WITH HHS

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Online: the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf

By mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201

By phone: (409) 767-7000 (TDD: (409) 767-7000

LANGUAGE ASSISTANCE (TAGLINES)

Designer note: Add the full set of taglines required for your area in each language’s own script. Two of the most relevant for Southeast Texas are below — confirm the complete required list.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (409) 767-7000.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (409) 767-7000.